1. Introduction
At Mountaintop Education Consulting (“Mountaintoped”, “we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://mountaintoped.com, and when you engage with our services.
By using our website, you consent to the data practices described in this policy.
2. Data Collected
Information we collect
We may collect the following types of personal and non-personal information:
Personal Information (provided voluntarily):
Name
Email address
Phone number
Job title and organization
Messages or inquiries submitted via contact forms
Automatically Collected Information:
IP address
Browser type
Operating system
Pages visited
Time and date of visit
Referring URL
Registration Data
If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.
Purchase Data
If you make a purchase through our website—such as enrolling in training programs, workshops, or consulting services—we may collect certain billing and payment information. This can include:
Full name
Billing address
Email address
Transaction details (e.g., date, amount, services purchased)
Payment Processing:
We use third-party payment processors (such as Stripe, PayPal, or Square) to securely handle all transactions. We do not store your full credit card number or CVV on our servers. Your payment information is handled in accordance with the privacy policies and security standards of these providers.
Why We Collect This Data:
To process and confirm your transaction
To deliver purchased services
To send purchase receipts and follow-up communications
To maintain financial records for compliance
If you have any questions about your payment data or would like to request a receipt or correction, contact us at info@mountaintoped.com.
Comments
When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.
Contact Form
Information submitted through the contact form on our site is sent to our company email, hosted by Zoho. Zoho adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Zoho Privacy Policy.
These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.
Google Analytics
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
Cases for Using the Personal Data
We use your personal information in the following cases:
- Verification/identification of the user during website usage;
- Providing Technical Assistance;
- Sending updates to our users with important information to inform about news/changes;
- Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
- over our customers’ personal information;
- Customize the website to make your experience more personal and engaging;
- Guarantee overall performance and administrative functions run smoothly.
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.4. Cookies
We may use cookies and similar technologies to enhance your browsing experience. These help us understand usage patterns and improve our site’s performance.
You can adjust your browser settings to decline cookies, though some features of the site may not function properly as a result.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by:- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data
We may share limited personal information with trusted third-party service providers who help us operate our website, deliver our services, and support our business activities. These third parties are only given access to the data necessary to perform their specific functions and are required to protect your information in accordance with applicable privacy laws.
Examples of third parties we may work with include:
Website hosting providers
Email marketing platforms
Payment processors
Analytics and performance tools (e.g., Google Analytics)
Learning management systems or course delivery platforms
We do not:
Sell your personal data to third parties
Permit third parties to use your information for their own marketing purposes
We take steps to ensure any third-party partners adhere to appropriate confidentiality and security standards.
If you have questions about which third parties may have access to your information, feel free to contact us at info@mountaintoped.com.
7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation. If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization. In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AxiomThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AxiomThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. Third Party Websites
We may link to external websites. Mountaintoped is not responsible for the content or availability of those sites. Use of third-party sites is at your own risk and subject to their terms and policies.
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to AxiomThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.
12. Changes to Terms
We may update these Terms at any time. The updated version will be posted here with the new effective date. Continued use of the site after changes indicates acceptance.
13. Indemnification
You agree to indemnify and hold harmless Mountaintoped, its officers, employees, and partners from any claims, liabilities, damages, or expenses arising from your use of the site or violation of these Terms.